http://ct.my-briefcase.net/ct-ticket/ticket/multipleview // multiple ticket retrieve with complete information parameter { "request":true, "status":"1", "user":"1", "mn":"1", "alert":"1", "sc":"2015-09-09", "dl":"2015-09-09", "bsc":{ "before": "2015-08-08", "after": "2015-10-10" }, "bdl":{ "before": "2015-08-08", "after": "2015-10-10" }, "short_desc":"sum", "desc":"up", "acc":"1", "complaint": "1", "priority": "1", "fault": "1", "service": "1", "rftr": "1", "ed": "2015-10-10", "ad": "2015-10-10", "bed":{ "before": "2015-08-08", "after": "2015-11-11" }, "bad":{ "before": "2015-08-08", "after": "2015-11-11" }, "serv_no": "2", "serv": "1", "exc": "1", "sub": "1", "cit": "1", "zon": "1", "offset": 0, "limit": 100 } http://ct.my-briefcase.net/ct-ticket/ticket/multiplecount // multiple ticket retrieve with complete information parameter { "request":true, "status":"1", "user":"1", "mn":"1", "alert":"1", "sc":"2015-09-09", "dl":"2015-09-09", "bsc":{ "before": "2015-08-08", "after": "2015-10-10" }, "bdl":{ "before": "2015-08-08", "after": "2015-10-10" }, "short_desc":"sum", "desc":"up", "acc":"1", "complaint": "1", "priority": "1", "fault": "1", "service": "1", "rftr": "1", "ed": "2015-10-10", "ad": "2015-10-10", "bed":{ "before": "2015-08-08", "after": "2015-11-11" }, "bad":{ "before": "2015-08-08", "after": "2015-11-11" }, "exc": "1", "sub": "1", "cit": "1", "zon": "1", "serv_no": "2", "serv": "1" } http://ct.my-briefcase.net/ct-ticket/ticket/singleview // single ticket retrieve with complete information parameter { "id":"6" } http://ct.my-briefcase.net/ct-ticket/ticket/delete // single ticket delete parameter { "id":"6" } http://ct.my-briefcase.net/ct-ticket/ticket/create // create ticket parameter { "request":true, "tt":"5", "status":"5", "user":"5", "mn":"5", "alert":"5", "sc":"2015-11-11", "dl":"2015-11-11", "short_desc":"test 5 ticket", "desc":"test 5 ticket description", "acc":"5", "complaint": "5", "priority": "5", "fault": "5", "service": "5", "rftr": "5", "ed": "2015-11-11", "ad": "2015-11-11", "serv_no": "5555", "serv": "5", "ca": "show cases", "ent": "entity 1", "reftreas": "dont know", "telephone": "555-5", "exc": "1", "sub": "1", "cit": "1", "zon": "1", "fault_desc": "show fault details" } http://ct.my-briefcase.net/ct-ticket/ticket/update // update ticketparameter { "request":true, "id": 12, "tt":"4", "status":"4", "user":"4", "mn":"4", "alert":"4", "sc":"2015-04-04", "dl":"2015-04-04", "short_desc":"test 4 ticket", "desc":"test 4 ticket description", "acc":"4", "complaint": "4", "priority": "4", "fault": "4", "service": "4", "rftr": "4", "ed": "2015-04-04", "ad": "2015-04-04", "serv_no": "4444", "serv": "4", "ca": "show cases updated", "ent": "entity 4", "reftreas": "dont know updated", "telephone": "4444-4", "exc": "1", "sub": "1", "cit": "1", "zon": "1", "fault_desc": "show fault details updated" } http://ct.my-briefcase.net/ct-ticket/ticket/updatestatus // update ticket status parameter { "status":"2", "id":10 } http://ct.my-briefcase.net/ct-ticket/ticket/updateuser // update ticket user parameter { "user":"2", "id":10 } http://ct.my-briefcase.net/ct-ticket/agingticketcount http://ct.my-briefcase.net/ct-ticket/agingticketinformation